• Usually you can click on the tracking number we sent you, and your package location will be displayed(we send package from SHENZHEN CHINA)
  • Since the end distributor Delivery company of each country is different, there may be a delay update in the location
  • If you have any problems with your tracking number, please reply your order number #BC#### and your shipping name to service@Casechics.com and we will help you find your package within 24 hours
  • If the customer send us the email and we check then make sure the package is missing (not the address problem) we will make sure we arrange the refund in 3 days